After counting down the days for two years, Westfield Stratford City finally opened it’s doors to public yesterday. Needless to say, I was fucking ecstatic. I ventured down after work arriving at around 5:30pm (yes, high speed is FAST). It was chaotic, as I anticipated, with people shuffling through the crowds, some deciding to randomly stop and loiter before shuffling some more. There were an assortment of people, but mainly young locals who had decided to stop by after school for a gander, not really intending on buying anything (hence the loiters). I presume the real hardcore shoppers were there at early doors.
The shops themselves were eerily quiet; the sales assistants were folding clothes with a bored expression on their face as if it was just another day. Obviously with the exception of Primark, which was manic. Strangely the clothes were not sprawled across the floor, as you would find in pretty much every other Primark in the country; a big well done to the sales assistants, that must have been hard to maintain for the full 12 hours they were open.
A not so big well done to the sales assistants in Forever 21, particularly one (I did not catch her name, let’s call her Jane) who was very rude to me. Approaching the fitting rooms with my five items, the assistant led me and another customer to our rooms. Whilst I was following, Jane grabbed me by the arm and stopped me in my tracks. She asked me rather flatly whether I had a ticket, so I informed her the other sales assistant had told me to follow. Disbelievingly, she said ‘but the other customer is with her‘, to which I responded ‘and so am I‘. The other sales assistant turned around and pointed to my cubicle and Jane strutted off without an apology. What a way to start your first day.
Another amusing experience in Forever 21 happened whilst I was browsing. A lady asked me, ‘which top do you prefer?‘. One was bright orange and sparkly, the other was black and equally as sparkly. I responded with the black top, which obviously was an insufficient answer as she pursued in asking another three times. Her reason for this persistence being, ‘you can always trust a Chinese opinion‘. Now I do not wave the racist flag very often and this was a very light-hearted comment, however I found it odd given the circumstance. Imagine if I said the same to her, ‘you can always trust the opinion of a black lady‘. That would be outrageous!
Shaking my head and brushing the awkward conversation aside, I attempted to contact a friend I was meant to be meeting. I quickly discovered that there was not one place in the centre where I could receive a signal on my phone. After attempting to call various people, I went to seek help from the concierge desk. The manager was incredibly helpful and offered me her phone to contact my friend. I could not get through as she was also in the centre and was clearly having the same issues. After attempting to call numerous times to no avail, I shuffled along to Carphone Warehouse to see if they had knowledge of any network problems. The nice, very East London, sales assistant was aware of the issue and informed me that it had been ’13 hours man’ since she last got a text.
At that point I decided to give up on my shopping venture and head back home. Sadly I did not meet the friend in the end, but all in all, my experience was positively interesting. The centre boasts of everything a shopper might want; you have the mainstream stores for a bit of stability and a selection of independent ones to throw in the mix. It is shiny and spacious, the shops are strategically categorised together and you feel at ease. Amazingly Westfield is only a 20 minute train ride for me, so I will definitely be heading back there very soon. Bluewater was once my love, but alas, I have found better…